Frequently Asked Questions

About the product

What comes in the set?

One coordinated set of three compression packing cubes — small, medium and large — in the color you select. Nothing else is required; the set works straight out of the packaging.

What colors are available?

Six: Beige, Navy Blue, Black, Blue, Pink and Grey. Each order is a matching set in a single color.

How does the compression zipper work?

Fill the cube, close the main zipper, then use the second zipper to draw the sides together and reduce bulk. Pack to comfortably full rather than stuffed — forcing the zipper on an overfilled cube is the fastest way to damage any compression cube, ours included.

What are the cubes made from?

Lightweight Oxford fabric with two-way zip closures.

Can I use them in a carry-on?

Yes. The three sizes are designed for flexible organization in carry-ons, checked luggage, weekend bags and home storage. Always check your airline's own baggage limits — packing cubes help you use the space you have, but they do not change what your airline allows.

Are they only for travel?

No. Plenty of customers use them at home — seasonal clothing in a closet, gym kit in a locker, or keeping a go-bag packed between trips.

How should I clean them?

Spot clean gently and air dry. Do not machine dry. The Oxford surface wipes clean easily, so most marks come off without a full wash.

Ordering and delivery

Where do you ship?

PACKYRA currently serves customers in the United States.

Will I get a tracking number?

Yes. Every order includes tracked delivery. Your tracking number is emailed to the address used at checkout as soon as the parcel is dispatched. Carrier scans can take a little time to appear after dispatch, so an unmoving tracking number in the first day or so is normal.

Is checkout secure?

Yes. Payments are processed through Shopify's secure checkout. We accept Visa, Mastercard, American Express, Maestro, Union Pay, PayPal, Apple Pay, Google Pay, Shop Pay and Klarna. We never see or store your card details.

Returns and problems

What is your return policy?

You may request a return within 30 days of delivery. The item must be unused, in its original condition, and returned with its original packaging. Contact us first so we can confirm eligibility and send return instructions — returns sent back without approval may not be accepted.

Who pays for return shipping?

Customers cover return shipping unless the item arrived damaged, defective or incorrect — in that case it is on us.

My order arrived damaged or wrong. What now?

When will I see my refund?

Approved refunds go back to the original payment method once the returned item is received and inspected. Your bank or card provider may need a few extra days to post it.

Still have a question?

Ask us directly on the contact page — we would rather answer before you order than sort out a problem after.